Text version scenario

A site manager was handed a new policy document that he felt was distanced from his reality. He thinks that employees working on site often have important insights and experiences when developing these kind of policies. However, too often these standard procedures are developed from head office without input from colleagues on site. He feels that the policies are often too detailed and a challenge to implement.

Discussion question

• Have you experienced lack of cooperation between line and support?
• How did you approach it?
• What did you learn from it?

Things to consider

We can learn from these situations to help us truly live our values. While there are no clear-cut solutions, we can consider the following actions:

• Ask to get involved if you want to give input to an internal process.
• Discuss new and innovative ways to handle issues that prevent One Skanska teams from functioning well.
• Discuss ways to create more teaming between colleagues working on site and in office.