Text version scenario

An employee at Skanska feels that his manager is withholding information. He has noticed that his peers in other districts get a lot more high-level information than he does. He believes that this is done on purpose and dislikes this lack of transparency. But, he does not feel confident to raise the issue. His manager on the other hand, believes in only sharing relevant information with his team, not “over-informing” them. How can this trust issue be resolved?

Discussion question

• Have you had a situation when you have had to handle trust issues with your supervisor?
• How did you approach it?
• What did you learn from it?

Things to consider

We can learn from these situations to help us truly live our values. While there are no clear-cut solutions, we can consider the following actions:

• Discuss and create relationships of mutual respect with all employees such that they feel empowered to speak up even in troubling situations.
• Ask for information you feel is missing in order to do a good job.
• Discuss ways in which you can receive and provide feedback on behaviors.